Beginning January 1st 2016, the
Village of Little Chute will be taking over utility billing of village
utilities from Kaukauna Utilities. In the past, the Village contracted
with Kaukauna Utilities to bill storm water, water, sewer and garbage
utilities. In order to provide a more efficient billing service for all
residents and rate payers, we are making this change. Starting in
January, residents of the Village of Little Chute who receive Storm water,
water, sewer and garbage utility services will no longer have those charges
appear on your bill from Kaukauna Utilities. Instead, you will receive a
separate post-card bill from “Little Chute Utilities”. The most important
factor to consider during this change is that this will have no impact to your
services.
Village staff is in the process of
providing a number of different payment options for Village residents.
The goal is to provide online bill pay and other customer friendly options so
that you can take advantage of these time saving payment options. Our goal is
to make this transition as seamless as possible while still providing the best
utility services possible.
You should find a door hanger on your
door in the next week highlighting this change, but should you have any
questions, please do not hesitate to stop by Village hall. We will also
be updating the Village website, to include FAQs and payment enrollment
options.
Thank
you for your patience throughout this process!
