Monday, August 18, 2014



“Heart of the Valley Hospitality, Customer Service Subject of Workshop”

(Little Chute)     With the long-awaited grand opening of the Little Chute Windmill just over a month away, Heart of the Valley area is taking stock of its visitor readiness.  The opening is expected during Kermis , one of Little Chute’s major Dutch heritage events.
A free hospitality & customer service workshop by the Wisconsin Department of Tourism’s David Spiegelberg will be offered twice on Thursday, August 28th.  It will be held 7:30 – 9:00 a.m. at Van Hoof Library in Little Chute, then again from 10:30 – 12:00 noon at Heart of the Valley Chamber offices in Kaukauna.
                The workshop is designed for front-line staff, managers, business owners, public-serving agencies, and volunteers.  Workshop hosts include Little Chute Business Association, Heart of the Valley Chamber of Commerce, Village of Little Chute, and Outagamie County UW-Extension.
                Two general questions that will be put to participants in the workshop are “what does your welcome mat look like?” and “what is your visitor preparedness strategy?”.  To help answer these questions, workshop topics will address:  basics of customer service; showing pride in your region; defusing angry customers; proper service for diverse customers; and, customer service in the digital age.
                Pre-registration is required and may be arranged by visiting or by calling 920-766-1616.

Written by:  Jim Resick, 832-5125; and, Bobbie Beckman, 766-1616

Contact:  Char Stankowski, Country Inn & Suites, 788-8080; Debbie Smith, Bakers’ Outlet, 687-8755

Are You Ready For Some Jets Football?

Down, Set, Hike!  As summer winds down and fall sets in, sports fan's thoughts naturally turn to football.  Football fans can see the stars of tomorrows big league games in action as another season of Jets Football has kicked off.  The players have been working out and having hard hitting practices at Van Lieshout Park for weeks now, and players and coaches alike are fired up for Tuesday's big season opener.  We kick off our season at home against longtime rival Freedom on Tuesday, August 19.  Judging from the work the players have been putting in, they're up for the challenge.

For those new to the program, Jets Football was started in the Village of Little Chute in 1971 and is currently one of 11 teams belonging to the Heart of the Valley Football League.  The league does not encourage the "winning is everything" or "win at all cost" philosophy.  This level of competition is intended to be a safe and fun experience for both the players and coaches.  The Little Chute Jets Football program consists of three teams - a 6th grade team, a 7th grade team, and an 8th grade team.  They play eight games in their season, with four games played at home on the Little Chute High School football field. 

We're very excited about the continued success of this awesome program and encourage you to come watch the teams in action.  The 2014 Little Chute Jets Football schedule can be viewed at .  If you have any questions about the Little Chute Jets Football program, you can reach me at 788-7390 ext.202.

We look forward to seeing you at the games.  GO JETS!

Friday, August 1, 2014

Little Chute Business Association Presents: Customer Service Training

This training is geared towards your front line team members, is focused on customer service training and will be held on Thursday, August 28th from 7:30 a.m. - 9:00 a.m. at the Gerard H. Van Hoof Library, 625 Grand Avenue, Little Chute. For more information, please call 920-766-1616. The registration information is listed on the flyer. Click Here: Registration Information Flyer